Terms of Service

Last Updated: November 29, 2025

OVERVIEW

This website is operated by Fiorenne (“we,” “us,” or “our”). Throughout the Site, the terms “Service,” “Store,” or “Website” refer to Fiorenne.shop.

By visiting our Site and/or making a purchase, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the Site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using the Site. By using any part of the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of our Service immediately.

1. ONLINE STORE TERMS

By using our Store, you confirm that:

  • You are at least the age of majority in your state or country, or

  • You have given consent for any minor dependents to use this Site.

You may not use our products for any unlawful or unauthorized purpose, and you must not violate any laws within your jurisdiction when using the Service. Any violation of these Terms may result in immediate termination of your access to the Site and our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You acknowledge that any content you submit (excluding payment details) may be transferred unencrypted over various networks. Payment information is always encrypted and processed securely by verified third-party payment processors.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written consent.

3. ORDER PROCESSING & SHIPPING

  • Most orders are processed within 1–2 business days.

  • Standard shipping times typically range from 7–12 business days, depending on the destination.

  • Shipping delays may occur due to customs, courier issues, or circumstances outside our control.

If your order has not arrived within the expected timeframe, please contact us at support@fiorenne.shop.

For detailed information, please refer to our Shipping Policy.

4. PRODUCT INFORMATION, AVAILABILITY & PRICING

We strive to provide accurate product descriptions, photos, pricing, and availability. However:

  • We cannot guarantee full accuracy of color display on your device.

  • Prices, promotions, and product availability may change without prior notice.

  • We reserve the right to modify or discontinue any product at any time.

We are not responsible for any differences in product representation, pricing changes, or the discontinuation of any item.

5. RETURNS & REFUNDS

We offer a 30-day return policy for qualifying items.

Items must be:

  • Unused and unworn

  • In original condition and packaging

  • Returned with proof of purchase

Customers are responsible for return shipping fees unless the item is defective or incorrect.

Refer to our Refund Policy for full details.

6. ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse, cancel, or limit any order placed with us.

If we modify or cancel an order, we may attempt to notify you using the email or phone number provided during checkout.

You agree to provide accurate, complete, and up-to-date billing and account information for all purchases made through our Store.

7. THIRD-PARTY SERVICES & LINKS

Our Website may include links to third-party websites or integrated tools. We do not monitor or control third-party content and are not responsible for:

  • Accuracy

  • Policies

  • Practices

  • Products

  • Services

  • Linked content

Interacting with third-party services is entirely at your own risk.

8. PROHIBITED USES

You may not use our Site or Service to:

  • Engage in illegal or fraudulent activities

  • Violate any laws or regulations

  • Infringe on intellectual property rights

  • Transmit viruses, malware, or harmful code

  • Harass, threaten, or discriminate against others

  • Misrepresent information

  • Scrape, harvest, or collect data without authorization

  • Interfere with security features or site integrity

We may suspend or terminate your use of the Service for participating in any prohibited activities.

9. PERSONAL INFORMATION

Your submission of personal information through our Store is governed by our Privacy Policy, available on our Website.

10. ERRORS, INACCURACIES & OMISSIONS

Occasionally, the Site may contain errors or omissions related to product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to:

  • Correct any errors

  • Update information

  • Cancel orders when necessary

  • Make changes at any time without prior notice

We are not obligated to update or clarify information except as required by law.

11. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that:

  • The Service will be uninterrupted, timely, secure, or error-free

  • The results obtained from the Service will be accurate or reliable

You agree that your use of the Service is at your sole risk.

In no event shall Fiorenne, its employees, affiliates, partners, or suppliers be liable for any:

  • Direct, indirect, incidental, punitive, or consequential damages

  • Loss of data, profits, revenue, or replacement costs

  • Damages arising from the use of any product or service

Some jurisdictions do not allow the exclusion of certain warranties, so these limitations may not apply to everyone.

12. CHANGES TO TERMS

We reserve the right to update, revise, or replace any part of these Terms at any time. It is your responsibility to review this page periodically. Your continued use of the Site following changes constitutes acceptance of those modifications.

13. CONTACT INFORMATION

For questions regarding these Terms of Service, you may contact us at:

📧 support@fiorenne.shop

Thank you for choosing Fiorenne. We appreciate your trust in our brand.